At TiggleMe, we want you to feel confident shopping with us. Please review our return and refund policy before placing your order.
Returns
We accept eligible returns requested within 14 days of delivery.
To qualify for a return, merchandise must be:
- Unworn, unused, unwashed, and in the same condition in which it was received
- Free of stains, odors, makeup, deodorant, pet hair, or other signs of wear
- Returned with all original tags and packaging, when applicable
Proof of purchase or your order number may be required.
Please contact us before mailing any return. Returns sent without prior approval may not be accepted.
Items That Cannot Be Returned
For health, hygiene, and inventory reasons, the following items are final sale and cannot be returned or exchanged:
- Bodysuits and intimate apparel
- Undergarments
- Earrings and other pierced jewelry
- Gift cards
- Clearance items or merchandise specifically marked Final Sale
- Items that have been worn, washed, altered, damaged, or used after delivery
Additional items may be designated as final sale on the individual product page.
Damaged, Defective, or Incorrect Items
Please inspect your order when it arrives.
If you receive an item that is damaged, defective, or different from what you ordered, contact us within 3 days of delivery at sherrelle.tiggle@gmail.com.
Please include your name, order number, and clear photos showing the issue.
Once the issue is reviewed and verified, we will work with you to provide an appropriate resolution, which may include a replacement or refund.
Refunds
Once an approved return is received, we will inspect the item and notify you whether your refund has been approved.
Approved refunds will be issued to the original payment method.
Please allow approximately 5–10 business days after the refund is processed for the credit to appear, depending on your bank or card issuer.
Original shipping charges are nonrefundable, except when the return is due to an error by TiggleMe or an item arrives damaged or defective.
Sale & Final-Sale Items
Items clearly marked Final Sale cannot be returned, exchanged, or refunded.
Regular promotional or discounted merchandise may be returnable unless the product listing specifically states that the item is final sale.
Exchanges
Because inventory, sizes, and colors may sell out quickly, we cannot guarantee direct exchanges.
If you would like another size, color, or style, please contact us at sherrelle.tiggle@gmail.com.
When possible, we will help you determine the best option. In some cases, you may need to return the eligible item and place a new order.
Return Shipping
Unless your order arrived damaged, defective, or incorrect, customers are responsible for return shipping costs.
We recommend using a trackable shipping service and keeping your tracking information until your return has been completed.
TiggleMe is not responsible for return packages that are lost or damaged while in transit.
Do not send merchandise back without first contacting us for return instructions.
Late or Missing Refunds
If you have received confirmation that your refund was processed but do not see it on your account, please allow time for your bank or credit card company to post the transaction.
If the expected processing period has passed and you still have not received your refund, please contact us at sherrelle.tiggle@gmail.com for assistance.
Need Help?
For questions about returns, refunds, damaged merchandise, exchanges, or an order, please contact TiggleMe at sherrelle.tiggle@gmail.com.
Please include your name and order number so we can assist you as quickly as possible.